If you are not satisfied with your purchase and would like to return it, please contact us at returns@rippleffectinc.com within seven (7) days of receiving your parcel, specifying the reason for the return.
You must notify a courier company and return the product to the address below at your own cost. All returns must clearly be marked with your name and original order details.
9 Estee Ackerman Street. Warehouse 9. Boksburg, Johannesburg, 1459.
Returned products (excluding products that are defective), must meet the following criteria to be eligible for a refund:
Note that returned products are inspected before approving any return/refund/replacement. All returns/refunds/replacements remain within the sole discretion of Rippleffect.
If you have received an incorrect item (product, flavour, or size) than that ordered, please email returns@rippleffectinc.com within seven (7) days of receiving it.
A courier company will be notified to collect the product from you. Once received and inspected, we will send you the replacement (as ordered) product.
Note that returned products are inspected before approving any return/refund/replacement. All returns/refunds/replacements remain within the sole discretion of Rippleffect.
Should you believe a product is faulty or defective, please contact returns@rippleffectinc.com within seven (7) days of delivery, stating why you believe the product is faulty or defective.
A courier company will be notified to collect the product from you. Once we have received and inspected it, a replacement product will be sent to you.
Note that returned products are inspected before approving any return/refund/replacement. All returns/refunds/replacements remain within the sole discretion of Rippleffect.
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